EllaEvans
December 23, 2022
"So glad I discovered Boxaid, big shoutout to John!"
I spent the whole day wrestling with a serious computer issue. I was super worried about losing important data (and sure, it was backed up, but it got 'corrupted'). John not only tackled that issue but also made my computer run better. An hour later, with my problem sorted and my computer feeling great, I was over the moon. Really thrilled I came across Boxaid. I can't recommend them enough. Big thanks to John!
"Struggled with saving my pics..."
I had trouble getting my photos and videos onto my external hard drive. I reached out to Box Aid for some quick assistance, and the representative I spoke with was super helpful. After that, I could finally save my pictures and videos to the external drive. Huge thanks!
"Corey is fantastic! Totally recommend!"
Corey is fantastic! If you ever find yourself needing computer repairs, I can assure you that you'll be thrilled with the outcome!
lottiebl2
February 06, 2021
"Impressed with Boxaid's Support!"
I just reached out to Boxaid because I was curious if there was a bug on my computer that was stopping me from using an app essential for my work-from-home gig. The tech support guy I spoke with was super generous with his time and gave me all the info I needed about what the issue could be. Turns out, it wasn't my computer, which was a huge relief! He didn't ask for any payment or anything. He suggested the next steps I should take, and I'm on it. If I ever need more tech help, I'd definitely go with this company again in a heartbeat!
IsobelRichards
December 21, 2020
"Encountered a problem with Microsoft Word that..."
I faced a problem with Microsoft Word that took me two whole days to sort out. In previous instances, I managed to resolve this issue a few times when it popped up. This time, though, I was completely at a loss, so I decided to give Boxaid a shot for the first time. Kristina spent over two hours trying to help me find a fix. Ultimately, she informed me that I would need to reinstall Windows 8. Thankfully, I wasn't charged anything since she couldn't resolve the issue. I'm really pleased with the service and will surely reach out to them again if I need help. I wholeheartedly recommend Kristina and Boxaid.
AddisonCarlson
November 19, 2020
"I had my doubts about how this would go..."
I had my doubts about how this would go down. But I gotta say, Kristina was awesome and laid it all out for me. She turned me into a fan, and I wouldn't think twice about using their services again.
BeverlyAllen
October 18, 2020
"Anytime I face an issue"
Anytime I face an issue, whether it's major or minor, Boxaid has always managed to fix my computer troubles. They're just the greatest!
TerriPeck
September 28, 2020
"Not many shops open on weekends... Get things sorted from home."
On weekends, there ain't many businesses open, and I ran into a problem with my computer. So, I hit the web and started looking around. I found a bunch of options, but I went with Boxaid because they were upfront about everything. I picked up the phone and gave them a ring, and it didn't take long before I was chatting with a skilled specialist who really got what I needed. She was super polite and knew her stuff. I'm really pleased with the work she did. I'd definitely recommend Boxaid to anyone who wants a job done right.
Charlie.Wade
August 23, 2020
"Reliable and Outstanding Support!"
I've turned to Boxaid for help three times now. They're based in the US and provide top-notch service, no doubt about it! I ran into a snag with my antivirus software. Somehow, a 'third party' got into my system and started poking around. I cut them off and reached out to Boxaid to make sure everything was alright after that scam. In under half an hour, Kristina sorted everything out. It's really reassuring to have a dependable and skilled tech support team. I can't recommend them enough!
RonnieDaniels
May 17, 2020
"Exceptional Support Experience"
Exceptional support experience.
A strange mix of issues in my tech setup had created a near disaster across all my devices—leaving me pretty much stuck in terms of productivity. After finishing his diagnostic work, George came back with a clear and logical explanation of how these seemingly unrelated problems were actually connected, and how together they had taken down my system.
George's careful way of tackling problems really sets him apart from many other IT support folks I've had the bad luck to deal with before—people who just didn’t seem to care about their work or, more often than not, were just plain incompetent.
Thanks a ton again, George, for rescuing me from what had turned into a total IT nightmare!
brownsnake517
January 06, 2020
"Quit dawdling and reach out to these folks..."
Quit dawdling and reach out to these folks!!!!! They can fix in a flash what takes the rest of us ages to tackle - if we can even handle the issues!
Super helpful and really nice.
sadgoose711
October 31, 2019
"Patience is Key A++"
Working with Boxaid was honestly a breeze. My technician was super patient, knowledgeable, and did I say patient again? Kristine and George were both really helpful and detailed in their approach. I'd suggest them just based on their great attitude and work ethic, but they also have the skills to get things sorted.
orangerabbit859
October 09, 2019
"Fantastic Support"
Fantastic support - my computer's running great and I'm feeling good too!!
Big thanks to Kristina for her keen eye on the details and for not letting me down when we needed to troubleshoot further.
Props to you and your crew!!!
ValerieColeman
October 02, 2019
"Strongly endorse Boxaid's offerings"
I strongly endorse Boxaid's offerings. There was zero wait time to get connected. Kristina was incredibly helpful and sorted out our problem in just a few minutes. The price for the service was quite fair. We'll definitely rely on them as our go-to option moving forward.
crazybutterfly672
August 10, 2019
"Awesome Assistance"
The tech was fantastic at figuring out what was wrong with my printer and got it sorted in just half an hour. Support was there right away.